Frequently Asked Questions (FAQ)2026-01-04T10:40:06-08:00

Frequently Asked Questions (FAQ)

Repair, Installation, and Service

Looking for quick answers about heating, cooling, ductless systems, preventative maintenance, indoor air quality, ducting, dryer vents, gas fireplaces, or gas piping?
You’re in the right place. If you need help right away, contact Perfect Temp, Inc. or call 360-890-4312.

HVAC Service Questions

Do you offer 24/7 emergency HVAC service?2026-01-04T10:02:11-08:00

Yes. If you have an HVAC problem that cannot wait, we offer 24/7 emergency service for urgent heating and cooling issues.
Use our contact page or call 360-890-4312.

Do you provide free estimates?2026-01-04T10:01:56-08:00

Yes. We offer free estimates for many installation and replacement projects. Tell us what you need and we will schedule a visit
and walk you through options clearly so you can make an informed decision.

How quickly can you schedule an appointment?2026-01-04T10:01:28-08:00

Scheduling depends on season and demand. We prioritize no-heat and no-cool situations and provide emergency service when needed.
The fastest way is to send a request online or call 360-890-4312.

What areas do you serve in Washington?2026-01-04T10:02:25-08:00

Perfect Temp, Inc. serves the South Puget Sound region, including Olympia, Lacey, Tumwater, Shelton, and surrounding communities.
If you’re not sure whether you’re in our service area, reach out and we’ll confirm.
You can also review our service areas.

What brands and equipment do you work on?2026-01-04T10:01:42-08:00

Our technicians work on a wide range of common HVAC brands and system types (including furnaces, heat pumps, air conditioners, and ductless systems).
If you have a specific model or error code, share it when you book service so we can be prepared.

Heating and Heat Pumps

Why is my heat pump blowing cool air in heating mode?2026-01-04T10:09:06-08:00

Heat pumps can blow air that feels cooler than a furnace, even when operating correctly, because they heat more gradually.
If the air feels cold, the system short-cycles, or the home never reaches setpoint, it may indicate a thermostat, refrigerant, airflow, or defrost issue.
We can diagnose it and restore comfort.

How do I know if I need HVAC repair or replacement?2026-01-04T10:04:55-08:00

A repair is often the right choice when your system is otherwise in good condition and the issue is isolated.
Replacement may be the better investment when your unit is older, repairs are frequent, comfort is inconsistent, or efficiency is poor.
We will explain options and pricing clearly so you can choose what makes sense for your home.

Do you repair and install furnaces and heat pumps?2026-01-04T10:04:21-08:00

Yes. We provide heating installation, repair, replacement, and maintenance for furnaces and heat pumps.
Learn more about our heating services.

Air Conditioning and Cooling

Why is my AC running but not cooling?2026-01-04T10:12:53-08:00

Common causes include dirty filters, restricted airflow, frozen coils, thermostat issues, or refrigerant problems.
Turn the system off to prevent damage and contact us for a professional diagnosis and repair.

Do you repair and install air conditioners?2026-01-04T10:09:41-08:00

Yes. We provide AC repair, replacement, installation, and maintenance.
If you are looking for dependable cooling in summer, explore our cooling services and request an estimate.

Ductless Systems

How many zones can a ductless system handle?2026-01-04T10:15:42-08:00

Many ductless systems support multiple zones (multiple indoor units) from one outdoor unit.
The right layout depends on your home size, insulation, and which rooms need control.
We will design a setup that matches your comfort goals and budget.

What is a ductless mini-split and is it right for my home?2026-01-04T10:14:41-08:00

A ductless mini-split provides heating and cooling without ductwork, using an outdoor unit and one or more indoor heads.
It is ideal for homes with no ducts, remodels, additions, bonus rooms, garages, and areas with hot or cold spots.
See our ductless systems page for details.

Preventative Maintenance and Tune-Ups

Do you offer preventative maintenance plans?2026-01-04T10:18:27-08:00

Yes. We offer preventative maintenance services to help keep your heating and cooling equipment running smoothly.
Visit our preventative maintenance page and contact us to enroll.

How often should my HVAC system be serviced?2026-01-04T10:16:41-08:00

Most systems benefit from professional service at least once per year, and many homeowners choose twice per year
(heating before winter and cooling before summer). Regular tune-ups improve reliability, efficiency, and system lifespan.

Indoor Air Quality, Ducts, and Dryer Vents

How do I know if my dryer vent needs service?2026-01-04T10:22:05-08:00

Warning signs include longer dry times, excessive heat in the laundry area, burning smells, or visible lint around the dryer or vent termination.
If you notice any of these, schedule service so we can inspect and clear the vent safely.

Do you service ducting and dryer vents?2026-01-04T10:21:07-08:00

Yes. We provide ducting-related services and dryer vent servicing.
Dryer vent maintenance helps improve dryer performance and can reduce lint buildup concerns.

Can you help improve indoor air quality?2026-01-04T10:19:11-08:00

Yes. We provide indoor air quality solutions and can recommend options based on your home and comfort goals,
including filtration and airflow improvements.

Gas Fireplaces and Gas Piping

Do you install or repair gas piping?2026-01-04T10:26:07-08:00

Yes. We provide comprehensive gas piping services for homeowners.
If you need new piping for an appliance, a repair, or a safety check, see our gas piping page and contact us.

Do you repair and service gas fireplaces?2026-01-04T10:22:47-08:00

Yes. We provide gas fireplace servicing, repair, and installation support.
Learn more on our gas fireplaces page.

Light Commercial HVAC

Do you work with property managers and light commercial systems?2026-01-04T10:34:29-08:00

Yes. We provide light commercial HVAC repair, replacement, and maintenance, including ongoing preventative care.
Learn more on our light commercial HVAC page.

Pricing, Financing, and Next Steps

Do you offer financing?2026-01-04T10:36:41-08:00

Yes. Financing opportunities are available for qualified customers. Contact us to discuss options and get a quote for your project.

How do I schedule service with Perfect Temp, Inc.?2026-01-04T10:38:37-08:00

To schedule service, call 360-890-4312 or use our online contact form.
If you have an urgent issue, ask about emergency service availability.

Call Us at (360) 890-4312

Or request a Call Back!

Go to Top